How you manage yourself at work defines your personal effectiveness, and is a prerequisite to outstanding performance – whatever your level of seniority. Building self-awareness, identifying areas where you can maximize your contribution, gaining access to key skills and techniques – all are critical to improving your personal performance and ultimately outstanding service excellence that create loyal customers to your organization. This course provides you with the means to go from merely having impact to creating an unforgettable positive impact in your organization, colleagues, superiors, and customers.
Program Objectives
At this program’s conclusion, participants should be able to:
Course Outline:
Target Audience
Course Fee